AI automation for
private clinics.
Patients enquire when it suits them, often when reception is closed. We make sure every enquiry gets a fast, accurate answer and a clear route to a booked consultation.
The enquiry arrives.
Nobody answers in time.
Most clinics lose patients between the first enquiry and the booked consultation, not because of price or quality, but because the reply came too late.
Enquiries after hours
Patients research and enquire in the evenings and at weekends, when nobody is on reception to reply.
Expensive leads going cold
Every enquiry from paid ads costs money, and a slow reply sends the patient to the next clinic they found.
Manual pre-screening
Staff asking the same eligibility and suitability questions by phone and email before a consultation can be booked.
No-shows on high-value slots
Consultations booked without a deposit or reminders, leaving clinician time empty.
Too few reviews
Happy patients rarely leave a review unless they are asked at the right moment.
Invisible in AI search
Patients now ask ChatGPT and Google's AI for clinic recommendations, and most clinic sites are not set up to be named.
From first enquiry
to booked consultation.
Built around your treatments, your clinicians and your booking software, with every patient-facing answer approved by you.
24/7 patient enquiry assistant
On your website and WhatsApp, answering non-clinical questions in your clinic's tone, capturing the enquiry and handing anything clinical to your team.
Pre-screening before the consultation
Eligibility and suitability questions asked up front and summarised for the clinician, so consultations start with the basics covered.
Consultation booking and deposits
Qualified patients book straight into your diary and pay a deposit through your existing payment provider.
Reminders and no-show reduction
Confirmation, preparation and reminder messages by SMS, email or WhatsApp, with easy rescheduling instead of a missed slot.
Follow-up and review requests
Aftercare check-ins and a review request at the right time after treatment, plus gentle follow-up for enquiries that didn't book.
AI search visibility for your clinic
Your site and profiles structured so Google and AI assistants understand your treatments, clinicians and locations.
Running a medspa in the US?
The same system works for US medical spas and aesthetic clinics: after-hours enquiry handling, treatment pre-screening, consultation deposits and reminders, built around the booking and payment tools common in the US. We build and run it remotely from the UK.
An independent garage
Website, local search and AI search visibility, run monthly
- Clicks from Google search up from 269 to 827 in 28 days
- Monthly turnover roughly tripled, confirmed by the owner
- Named in 60% of AI assistant answers to the buyer questions we track
Teratherm Energy
The whole operational system, built from scratch
- Website, lead qualification flows and an ROI calculator
- Custom CRM with automated PDF quoting and job tracking
- Enquiry response time under 60 seconds and page 1 organic rankings
Free call
A 30-minute conversation about how your business runs and where time and enquiries are being lost. No pitch until we understand the problem.
Build
We build the system around your existing software and test it on your real data before anything goes live.
Run
We host it, monitor it and keep improving it as your AI partner, so it keeps working as your business changes.
Questions from
clinic owners.
Will the AI give patients medical advice?
No. The assistant answers non-clinical questions such as treatments offered, availability, location, preparation and what a consultation involves. Anything clinical is handed to your clinical team, and the assistant says so plainly. You approve every answer it is allowed to give.
How is patient data handled?
Health information is special category data under UK GDPR, so data handling is agreed in writing before anything is built: what the assistant collects, where it is stored, who can see it and how long it is kept. We use business-grade AI services where your data is not used to train models.
Does it work with our clinic software?
We connect to the booking and practice management software you already use wherever it allows, so consultations, deposits and reminders run through your existing diary. Where a system has no way in, we design around it rather than ask you to switch.
Can it take deposits for consultations?
Yes. A deposit can be taken when the consultation is booked, using your existing payment provider, which cuts no-shows on high-value appointments. Your cancellation policy is shown at the point of booking.
Do you work with medspas in the US?
Yes. We build and run the same enquiry, booking and follow-up systems for US medical spas, delivered remotely from the UK, using the booking software and payment tools common in the US market.
Answer every patient.
Even after hours.
Book a free call. We'll look at how enquiries reach your clinic today and where patients are dropping out before they book.
Book a free call