More Google Reviews. More Solar Jobs.
London solar PV installers lose jobs every week because competitors have fresher, more frequent reviews sitting in the Google map pack. Aucta AI builds and runs a fully automated, CMA-compliant review generation system so your reputation keeps working while your team stays on site.
The Aucta AI Impact
Stale Reviews Are Costing You Map Pack Positions
The solar PV and renewables market in London is more competitive than it has ever been. Homeowners and commercial property managers searching for solar PV installers in London encounter the Google map pack before they see a single organic result. Research in the solar installer market shows a profile with 31 recent, well-managed reviews can outrank a competitor sitting on 2,400 stale ones. If your last review arrived three months ago, Google is already treating you as less active and less trustworthy than businesses posting fresh signals every week.
Diagnosis Before Anything Gets Built
We start by understanding exactly how your London solar installation business operates: how jobs are logged, what post-installation communication looks like today, and where the natural high-satisfaction moment actually sits in your workflow. For most solar PV businesses, that moment is commissioning sign-off, when the system goes live and the customer sees generation figures for the first time. That is your highest-satisfaction point, and most installers let it pass without capturing it. We find it, and we build the request around it.
Review Requests Fall to the Busiest Person on the Team
For most London solar businesses, asking for reviews lands on the same person coordinating MCS documentation, managing G99 applications with the DNO, running site surveys, and fielding inbound enquiries. It never gets done consistently. A domestic install finishes, the customer is satisfied, the engineers move straight to the next rooftop commission, and the moment to capture that goodwill as a public Google review disappears. This pattern repeats across every battery storage retrofit, every commercial rooftop installation, and every heat pump commission across London boroughs from Croydon to Hackney.
A Custom Automated Review Flow, CMA-Compliant by Design
Once we understand your operation, we build an automated review request flow that runs without any manual input from your team. When a job is marked complete in your existing system, whether a CRM, job management tool, or shared spreadsheet, the system triggers a personalised SMS or email timed for peak customer satisfaction. The message references the specific project type, domestic solar PV, commercial rooftop, or battery storage retrofit, and links directly to your Google Business Profile. No incentives, no response filtering, no CMA exposure.
CMA Compliance Is Not an Afterthought
The Competition and Markets Authority has clear rules governing review generation for UK businesses: no incentivising reviews, no selective publishing, no filtering out negative feedback before it reaches the public. Any automated review system handling requests for a solar PV or renewables business in London must have those rules built in from day one, not bolted on later. Most off-the-shelf tools do not give CMA compliance the attention it deserves. A business that trips over those guidelines risks consequences far more serious than an inconsistent review profile.
Ongoing Monitoring Across All London Locations
For solar and renewables companies covering multiple London postcodes, we structure your Google Business Profile monitoring so review activity, response requirements, and trends are visible across all locations in one place. Review velocity and recency are both local ranking signals, so the system maintains a consistent flow rather than generating a burst and going quiet. We run everything on a monthly retainer: flagging responses that need a human reply, reviewing performance data, and adjusting timing and messaging as your business grows.
Diagnosis
We map your existing job workflow, post-installation handover process, and customer communication touchpoints to identify exactly where and when a review request will land with the highest chance of a response.
Build
We connect to your existing job management system and build a fully automated, CMA-compliant review request flow with personalised messaging specific to each installation type your London team carries out.
Retainer and Monitoring
We run the system on a monthly retainer, monitoring review velocity across all your London locations, flagging responses that need attention, and refining timing and copy each month based on real performance data.
Frequently Asked Questions
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