Core System

    Conversational
    Voice Agents.

    Quick answer:Aucta AI builds conversational AI voice agents that act as a 24/7 digital receptionist for your business. When you miss a call, the AI answers instantly in a natural, human-like voice. It can answer frequently asked questions (like pricing or service areas), qualify the caller's intent, and securely book an appointment directly into your live calendar, ensuring you never lose a lead to a competitor because you were busy.

    Stop losing high-value jobs because you were driving or on the tools. Deploy an AI receptionist that answers every call, qualifies the lead, and books the survey.

    The inbound bottleneck

    A missed call
    is a lost customer.

    In modern service industries, the business that answers the phone first wins the job. Customers don't leave voicemails anymore; they just call the next Google ad.

    The Silent Penalty

    When you are on the tools or driving, you can't answer the phone. That missed call is usually a valuable job going straight to the next guy on Google.

    Expensive Receptionists

    Hiring a full-time receptionist costs £25k+ a year. Hiring an answering service usually results in them just taking a message and annoying the customer anyway.

    Out-of-Hours Bleed

    You pay for ads that run 24/7, but your business is 'closed' after 5 PM. Every lead that calls in the evening is entirely wasted ad spend.

    Admin Bottlenecks

    Even when you do answer, you have to pull over, find a pen, write down their details, check your diary, and promise to call them back later.

    The Process

    How the AI
    Receptionist operates.

    We combine sub-500ms voice synthesis with advanced LLM logic so the agent can hold a natural, entirely unscripted conversation.

    01. Voice & Personality Design

    We select a voice clone (male or female, with specific regional accents available) and design the persona to match your brand's tone: professional, friendly, or authoritative.

    02. Knowledge Base Training

    We feed the agent your FAQs, pricing structures, and service areas so it can answer 90% of customer questions accurately.

    03. Calendar & CRM Integration

    We wire the agent directly into your calendar and CRM via API, allowing it to read live availability and book appointments in real-time.

    04. SIP Trunking

    We set up the telecom routing. When your main business number is called, it rings your phone first. If unanswered after 3 rings, it instantly forwards to the AI.

    Live Call Handling.

    Watch how the Voice Agent handles a live inbound query, dynamically accesses your calendar via API, and successfully books a site survey without human intervention.

    AI Receptionist
    Call Connected
    00:45
    U
    "I need a quote for a roof repair. Do you cover Maidstone?"
    "We certainly do cover Maidstone. I can book an engineer to come take a look. We have slots available tomorrow at 10am or 2pm. Would either of those work?"
    API Action
    New Calendar Event
    Roof Quote - Maidstone
    Tomorrow @ 10:00 AM
    Common questions

    About Voice Agents.

    Do they sound like robots?

    No. Modern conversational voice AI is practically indistinguishable from a human. They take breaths, use conversational filler words ('um', 'ah', 'let me check that'), and react instantly with latency under 500ms.

    What happens if a customer asks a complex question?

    We program the agent with a 'fallback protocol'. If a customer asks a deeply technical question the AI hasn't been trained on, it politely says, 'That's a bit technical for me, let me transfer you to our senior engineer,' and live-transfers the call to you.

    Can it actually book appointments?

    Yes. We integrate the voice agent directly with your calendar software (Calendly, GoHighLevel, Acuity). While on the phone, the AI checks your live availability and books the customer directly into a free slot.

    Does it work 24/7?

    Absolutely. The agent never sleeps, never takes holidays, and never calls in sick. It can answer calls at 2 AM on a Sunday just as enthusiastically as 9 AM on a Monday.

    Can it make outbound calls?

    Yes, though inbound is usually the priority for service businesses. For outbound, the agent can be used to call past clients to remind them an annual boiler service is due, or call leads who filled out a web form 5 minutes ago.

    Hire a receptionist
    that never sleeps.

    Book a call to listen to a live demo of our Voice Agents and discover how they can plug the leaks in your inbound sales pipeline.

    Book a capability demo